Terms and conditions
General terms and conditions applied to online sales on the website www.molnarcouture.com and pre-contractual information.
The Buyer expressly and preliminarily declares that he is making the purchase for purposes unrelated to his commercial or professional activity.
The goods covered by these general conditions are offered for sale by “MOLNARCOUTURE” of Molnar Elisa with headquarters in Via Poschiavo n.12 – Rimini 47924 with VAT number: 04637160401
The expression “online sales contract” means the purchase and sale contract relating to the Seller’s tangible movable assets, stipulated between the latter and the Buyer as part of a remote sales system using telematic tools, organized by the Seller.
The expression “Buyer” means the consumer, a natural person who makes the purchase, referred to in this contract, for purposes not related to any commercial or professional activity carried out.
The expression “Seller” and/or “MOLNARCOUTURE” means the person indicated in the epigraph or the person providing the information services.
1. Product Characteristics
All the Seller’s products on this site are the result of craftsmanship and for this reason may be subject to variations between one item and another. It is underlined that, since these are artisanal products, any imperceptible discrepancies in the product will not be considered production defects, but a guarantee of the authenticity and uniqueness of the product itself.
2. Object of the contract
With these general conditions of sale, the Seller sells to the Buyer, who purchases remotely, the products on sale on the website www.molnarcouture.com
3. Conclusion and effectiveness of the contract
The contract is concluded exclusively through the internet, by accessing the Buyer to the site www.molnarcouture.com, with the sending of a purchase order according to the procedure provided by the site itself and its acceptance by MOLNARCOUTURE
The purchase order sent by the Buyer through the Site has the value of a contractual proposal and is governed by these general conditions of sale which the Buyer himself is required to accept in full and without any reservations. To this end, the Buyer, before proceeding with the conclusion of the order, undertakes to read these general conditions of sale and the pre-contractual information provided on the page.
The sales contract is concluded with the sending by MOLNARCOUTURE of an order confirmation email. The email contains the Customer’s data, the order number, the price of the goods purchased, the shipping costs and the delivery address to which the goods will be sent.
The buyer undertakes to verify the correctness of the personal data contained therein and to promptly communicate any corrections to the Seller.
4. Payment methods
Any payment by the Buyer can only be made using one of the methods indicated on the specific web page by the Seller.
5. Delivery times and methods
The Seller will deliver the selected and ordered products, in the manner indicated on the website at the time the goods are offered.
In the event that the Seller is not able to ship within said deadline, timely notice will be given via e-mail to the Buyer, without this resulting in any contractual forfeiture to be charged to the seller.
6. Prices
All sales prices of the products displayed and indicated on the website www.molnarcouture.com are expressed in euros.
The sales prices include VAT and any other taxes.
Shipping costs are not included in the price of the Products, but are indicated before making the payment and in the event of loss or theft or damage attributable to transport, no complaint and/or liability can be made against the seller. Except for an order over €200, the shipping will be paid by the Seller.
7. Product availability
The availability of the products indicated on the site refers to the actual availability at the time the Customer places the order.
This availability must however be considered indicative because, due to the simultaneous presence of multiple users on the Site, the Products could be sold to other Customers before the order is confirmed.
8. Limitations of liability
The Seller assumes no responsibility for disservices attributable to force majeure in the event that it is unable to execute the order within the times established by the contract.
The Seller cannot be held liable towards the Buyer, except in the case of willful misconduct or gross negligence, for disservices or malfunctions connected to the use of the Internet outside of its control or that of its suppliers.
Furthermore, the Seller will not be responsible for damages, losses and costs suffered by the Buyer following failure to execute the contract for reasons not attributable to him, the Buyer having the right only to a full refund of the price paid and the shipping and handling costs. any and justified additional costs incurred.
The Seller assumes no responsibility for any fraudulent or illicit use that may be made by third parties of credit cards or other means of payment for the payment of the products purchased, if it demonstrates that it has taken all possible precautions in based on the best science and experience of the moment and on the basis of ordinary diligence.
No responsibility can be made on the seller for any discrepancies in the color chosen as the same color could differ for reasons not attributable to the seller himself.
9. Right of withdrawal and refund
For customized products, the right of withdrawal is not permitted, pursuant to and for the purposes of the art. 5 paragraph 3 Legislative Decree 185/99
As regards non-personalised objects, in accordance with the provisions in force, the Buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within 14 days from the date of receipt of the products.
The buyer who intends to exercise the right of withdrawal must communicate it via email to info@molnarcouture.com
In case of exercising the right of withdrawal, the Buyer is required to return the goods within 5 days from the day on which he communicated to the seller his intention to withdraw from the contract pursuant to art. 57 of Legislative Decree 206/2005.
The only costs payable by the Buyer for exercising the right of withdrawal pursuant to this article are the direct costs of returning the goods to the Seller.
The goods must be returned intact, in their original packaging, complete in all its parts (including price label, packaging material and any documentation and accessory equipment) and complete with the attached tax documentation.
MolnarCouture will refund the amount of the products subject to the withdrawal within a maximum period of 14 days.
The buyer is responsible for the decrease in the value of the goods resulting from handling other than that strictly necessary to establish the nature, characteristics and functioning of the goods.
Therefore, if the returned Products are damaged (for example with signs of wear, removal of labels, deformations, etc.), not complete with all their elements and accessories (including unaltered labels and tags attached to the product), they will not accompanied by the attached instructions/notes/manuals, the original packages and packaging, the Buyer will be liable for the decrease in the value of the goods, and will be entitled to a refund of the amount equal to the residual value of the Product.
As required by the art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, Molnarcouture may suspend the reimbursement until receipt of the goods.
Molnarcouture will carry out the refund by bank transfer.
To this end, the Buyer, in the email with which he withdraws from this contract, must specify his bank details: IBAN, SWIFT and BIC necessary for carrying out the refund.